Alt Academy - Feedback Form
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Facilities
Unacceptable
Improvement
Required
Meets
Expectations
Exceeds
Expectations
Outstanding
N/A
Reception/Security Staff were friendly and efficient
1
2
3
4
5
N/A
Environment was clean and free from hazards
1
2
3
4
5
N/A
Classrooms / Briefing Rooms were clean and comfortable
1
2
3
4
5
N/A
Bathrooms were clean and stocked
1
2
3
4
5
N/A
Comments about Facilities
How would you rate our Campus Facilities?
Unacceptable
Improvement
Required
Meets
Expectations
Exceeds
Expectations
Outstanding
N/A
Overall campus facilities
1
2
3
4
5
N/A
Did you make use of the Sky Lounge?
Yes
No
How would you rate the service received at the Canteen/Sky Lounge?
Weak
Needs Improvement
Satisfactory
Above Standard
Excellent
n/a
Were the staff friendly?
1
2
3
4
5
N/A
Was your order attended to timeously?
1
2
3
4
5
N/A
Was your food order fresh and tasty?
1
2
3
4
5
N/A
Were menu items available?
1
2
3
4
5
N/A
Was the Sky Lounge clean and neat?
1
2
3
4
5
N/A
Would you like to add any suggestions for the Canteen/Sky Lounge?
What was the purpose of your visit to the Academy?
Leased the Simulator (own instructors)
Pilot Training (Alt Instructors)
SEPT Training (Cabin Crew Training)
Dangerous Goods Training
Ditching Training
Fire Fighting Training
Sky Guard - AVSEC (Part 109)
First Aid (Aviation Medicine)
EPT Skills Hub Learning
Appointment with the Aviation Medical Examiner
Aero Connect Facilities
Just a visitor
Simulator
Unacceptable
Improvement
Required
Meets
Expectations
Exceeds
Expectations
Outstanding
N/A
Cleanliness
1
2
3
4
5
N/A
Serviceability
1
2
3
4
5
N/A
Technicians Service
1
2
3
4
5
N/A
Would you like to add additional comments relating to the Simulator?
Did you conduct Ground School Training or Simulator Training?
Tick all that apply.
Ground School
Simulator Training
Facilitator and Training Material
Unacceptable
Improvement
Required
Meets
Expectations
Exceeds
Expectations
Outstanding
N/A
Facilitator was well organised
1
2
3
4
5
N/A
Participants were actively involved
1
2
3
4
5
N/A
Facilitator answered questions
1
2
3
4
5
N/A
Proper pace of the course
1
2
3
4
5
N/A
Content covered my expectations
1
2
3
4
5
N/A
Learning material was clear, and relevant
1
2
3
4
5
N/A
Assessment was fair
1
2
3
4
5
N/A
Would you like to add any comments relating to your facilitator or training material?
Simulator Training
Unacceptable
Improvement
Required
Meets
Expectations
Exceeds
Expectations
Outstanding
N/A
Instructor/DFE was well prepared
1
2
3
4
5
N/A
Questions were answered
1
2
3
4
5
N/A
Pace of session was good
1
2
3
4
5
N/A
Assessment was fair
1
2
3
4
5
N/A
Simulator
Unacceptable
Improvement
Required
Meets
Expectations
Exceeds
Expectations
Outstanding
N/A
Cleanliness
1
2
3
4
5
N/A
Serviceability
1
2
3
4
5
N/A
Technicians Service
1
2
3
4
5
N/A
Would you like to add additional comments relating to the Simulator?
Facilitator and Training Material
Unacceptable
Improvement
Required
Meets
Expectations
Exceeds
Expectations
Outstanding
N/A
Facilitator was well organised
1
2
3
4
5
N/A
Participants were actively involved
1
2
3
4
5
N/A
Facilitator answered questions
1
2
3
4
5
N/A
Proper pace of the course
1
2
3
4
5
N/A
Content covered my expectations
1
2
3
4
5
N/A
Learning material was clear, and relevant
1
2
3
4
5
N/A
Assessment was fair
1
2
3
4
5
N/A
Would you like to add any comments relating to your facilitator or training material?
Facilitator and Training Material
Unacceptable
Improvement
Required
Meets
Expectations
Exceeds
Expectations
Outstanding
N/A
Facilitator was well organised
1
2
3
4
5
N/A
Participants were actively involved
1
2
3
4
5
N/A
Facilitator answered questions
1
2
3
4
5
N/A
Proper pace of the course
1
2
3
4
5
N/A
Content covered my expectations
1
2
3
4
5
N/A
Learning material was clear, and relevant
1
2
3
4
5
N/A
Assessment was fair
1
2
3
4
5
N/A
Would you like to add any comments relating to your facilitator or training material?
Facilitator and Training Material
Unacceptable
Improvement
Required
Meets
Expectations
Exceeds
Expectations
Outstanding
N/A
Facilitator was well organised
1
2
3
4
5
N/A
Participants were actively involved
1
2
3
4
5
N/A
Facilitator answered questions
1
2
3
4
5
N/A
Proper pace of the course
1
2
3
4
5
N/A
Content covered my expectations
1
2
3
4
5
N/A
Learning material was clear, and relevant
1
2
3
4
5
N/A
Assessment was fair
1
2
3
4
5
N/A
Would you like to add any comments relating to your facilitator or training material?
Facilitator and Training Material
Unacceptable
Improvement
Required
Meets
Expectations
Exceeds
Expectations
Outstanding
N/A
Facilitator was well organised
1
2
3
4
5
N/A
Participants were actively involved
1
2
3
4
5
N/A
Facilitator answered questions
1
2
3
4
5
N/A
Proper pace of the course
1
2
3
4
5
N/A
Content covered my expectations
1
2
3
4
5
N/A
Learning material was clear, and relevant
1
2
3
4
5
N/A
Assessment was fair
1
2
3
4
5
N/A
Would you like to add any comments relating to your facilitator or training material?
Facilitator and Training Material
Unacceptable
Improvement
Required
Meets
Expectations
Exceeds
Expectations
Outstanding
N/A
Facilitator was well organised
1
2
3
4
5
N/A
Participants were actively involved
1
2
3
4
5
N/A
Facilitator answered questions
1
2
3
4
5
N/A
Proper pace of the course
1
2
3
4
5
N/A
Content covered my expectations
1
2
3
4
5
N/A
Learning material was clear, and relevant
1
2
3
4
5
N/A
Assessment was fair
1
2
3
4
5
N/A
Would you like to add any comments relating to your facilitator or training material?
Facilitator and Training Material
Unacceptable
Improvement
Required
Meets
Expectations
Exceeds
Expectations
Outstanding
N/A
Facilitator was well organised
1
2
3
4
5
N/A
Participants were actively involved
1
2
3
4
5
N/A
Facilitator answered questions
1
2
3
4
5
N/A
Proper pace of the course
1
2
3
4
5
N/A
Content covered my expectations
1
2
3
4
5
N/A
Learning material was clear, and relevant
1
2
3
4
5
N/A
Assessment was fair
1
2
3
4
5
N/A
Would you like to add any comments relating to your facilitator or training material?
Facilitator and Training Material
Unacceptable
Improvement
Required
Meets
Expectations
Exceeds
Expectations
Outstanding
N/A
Facilitator was well organised
1
2
3
4
5
N/A
Participants were actively involved
1
2
3
4
5
N/A
Facilitator answered questions
1
2
3
4
5
N/A
Proper pace of the course
1
2
3
4
5
N/A
Content covered my expectations
1
2
3
4
5
N/A
Learning material was clear, and relevant
1
2
3
4
5
N/A
Assessment was fair
1
2
3
4
5
N/A
Would you like to add any comments relating to your facilitator or training material?
How easy was it to schedule your appointment?
Extremely easy
Neutral
Difficult
Were you seen on time for your appointment?
Yes
No
Waited for less than 15min
Waited for more than 15min
Did the Aviation Medical Examiner explain the purpose and steps of the medical evaluation?
Yes
No
Somewhat
Were you made to feel comfortable and respected throughout the process?
Yes
No
Somewhat
Was the examination conducted in a professional and efficient manner?
Yes
No
Somewhat
Were the results of your evaluation explained to you clearly?
Yes
No
Somewhat
Were confidentiality and privacy maintained throughout your visit?
Yes
No
Somewhat
Would you return to this Aviation Medical Examiner for future evaluations?
Yes
No
Maybe
Would you recommend this Aviation Medical Examiner to other crew?
Yes
No
Maybe
What could be improved in the process or service?
AeroConnect Facilities Feedback
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